Equity Release

Existing customers

As the UK's market-leading equity release provider, you can call our team at Norwich Union to make a no-obligation appointment with one of our expert advisers who can help to answer any questions you may have. We can only advise on products sold or marketed by Norwich Union.

For general enquiries about your Lifetime Mortgage or Home Reversion Plan

  • Call us on 0845 302 0111

This is a lifetime mortgage or a home reversion plan. To understand the features and risks, ask for a personalised illustration.

If you've got a complaint

Please tell us what it is and we'll do our very best to sort it out.

  • Call us on 0800 068 6800*
  • Or use our online contact form.
  • Or write to us with the details at:
    Norwich Union Life & Pensions
    Customer Relations
    PO Box 3182
    Norwich
    NR1 3XE

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Norwich Union Equity Release Limited. Registered in England No 3286484. Registered office 2 Rougier Street York YO90 1UU. Authorised and regulated by the Financial Services Authority.

Contact us

0845 302 0111

Monday to Friday 8.00am - 8.00pm

Saturday 9.00am - 5.00pm

Sunday 10.00am - 4.00pm

For our joint protection, telephone calls may be recorded. Any advice will only relate to the products sold and marketed by Norwich Union.

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