Pension trustee services

Welcome to Norwich Union's online services for pension scheme trustees. Here you can access a range of information, specially designed to help the trustees of wholly insured money purchase pension schemes that are run by Norwich Union.

Guide to Trustees' duties

Our Guide to Trustees' Duties (PDF) outlines the legal duties and responsibilities of trustees, based on information available in June 2007.

Some of the topics covered in the guide are:

  • Introduction to trusteeship
  • Management of the scheme (both HM Revenue & Customs (HMRC) and Pensions Act requirements)
  • Providing information to members and others (both HMRC and Pensions Act requirements)
  • Early leavers and transfers
  • Dispute resolution
  • Professional advisers

The appendices explain the exemptions applicable to one-member and small schemes, as well as member-nominated trustee and directors' requirements. There's also a glossary of HMRC terms.

Templates you can download

The following templates are available to help trustees comply with the requirements relating to member-nominated trustees, the statement of investment principles and the trustees' annual report.

Administration forms

Below are links to some of our administration forms that you may find useful.

Trustee Toolkit

The Trustee Toolkit is a free e-learning tool offered by the Pensions Regulator, which aims to help trustees meet the Trustee Knowledge and Understanding requirements. It features a series of interactive modules covering various topics, which you can tailor to your particular circumstances and learn at your own pace. You'll find more information at:

Need more assistance?

If you have any questions about how any of this impacts on your scheme, we recommend that you speak to your adviser.

WC03026 09/2008