Van Insurance

Existing customers

Amend or renew your policy

If you would like to amend or renew your policy, please call us freephone now on 0800 068 3670 (calls may be recorded and/or monitored).

Alternatively, if you have a general enquiry about your policy, you can email us at nudvan@norwich-union.co.uk.

Make a claim

We know that your van is crucial to your business, so if you've had an accident or claim call us on 0800 096 7011 - our freephone claims lines are open all day, all night, every day of the year.

Call now and one of our expert incident managers will begin to process your claim immediately (calls may be recorded and/or monitored).

Make a complaint

We aim to give you great customer service but sometimes things do go wrong. We've made it easy for you to complain online using our complaint form. You can even send us photos and files to help us understand your issues.

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NFPOV5246 24102009

Contact us

To make a claim call 24 hours a day

0800 096 7011

To amend or renew your policy call

0800 068 3670

Monday to Friday 8.00am - 10.00pm

Saturday 8.00am - 6.00pm

Sunday 10.00am - 4.00pm

For our joint protection, telephone calls may be recorded and/or monitored

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