Van Insurance

What type of van insurance policy do I need?

Norwich Union offer both fully comprehensive and third party, fire & theft van insurance policies, tailored for private and business users:

Private use: if you are the registered keeper of your van and use it purely for social purposes or commuting to and from work, then this is the option for you. Cover is available for yourself as the policyholder and up to 4 additional drivers.

Company cover: available for both sole traders and corporate clients. The policyholder does not necessarily need to be listed as a driver on the policy and you can specify cover for up to 4 named drivers.

What service do you provide if I need to make a claim?

We appreciate how crucial your van is to keeping your business moving, and do everything possible to get you back on the road rapidly.

Call our freephone claims service - available 24 hours a day - and an incident manager will be appointed immediately to guide you through the claim process.

Any repairs which we carry out to your van are guaranteed for 3 years, and we can also offer the option of a replacement vehicle until your van is repaired or your claims is settled: this can range from a car-derived vehicle to a longwheelbase van depending on your individual requirements.

If I've been named on another van insurance policy, am I entitled to any no claims discount?

Like most insurers, Norwich Union will only reward the actual policyholder with no claims discount. However, if you have been a named driver on another van policy and have not made any claims, we may be able to offer an additional introductory discount. To find out more please contact our team on 0800 559 3213 (calls may be recorded and/or monitored).

Can I cover more than one van with Norwich Union?

We don't offer cover for fleets or provide cover for more than one van per policy, so you would need to take out a different policy for each van.

However, we do offer a multi-product discount of 5% if you take out more than one van insurance policy with us (or if you already have Car or Home insurance with Norwich Union).

Why should I pay extra for legal cover?

Our legal cover provides instant legal advice via a 24 hour, 365 days a year helpline. Legal cover provides assistance to recover uninsured losses (such as your policy excess), medical losses or loss of earnings in the event of a claim. We will provide up to £50,000 for legal costs to pursue a case, and up to £10,000 worth of cover to defend against any motoring prosecutions (excluding drink/drug-related offences).

Would I be covered to drive my van abroad on this policy?

Norwich Union van insurance automatically covers you to drive in any European Union countries, to the minimum level of insurance required (usually the equivalent of UK Third Party Only).

You can upgrade your policy to include Foreign Use cover, which matches your policy cover whilst driving abroad on individual trips. Foreign Use cover is valid for up to 90 days in any one trip, up to a maximum of 6 months in any one insurance period.

Which kind of business use do I need to include on my quote?

If you drive your van to and from work and transport business related goods such as your own tools, please select “Carriage of Own Goods.” This cover is ideal for professions such as plumbers, decorators, window cleaners or florists as there is no cover for loss of, or damage to any goods being carried.

“Carriage of Goods for Hire & Reward” extends this cover to include the transport of goods for payment and would be suitable for professions such as fast food or catalogue goods delivery drivers. Again, no cover exists for loss of, or damage to the goods being carried.

Social, domestic and pleasure will cover your vehicle for personal usage only (excludes using your vehicle in conjunction with your occupation/trade).

Social, domestic, pleasure and commuting will cover your vehicle whilst transporting goods for your own occupation/business/

Carriage of Goods for Hire & Reward will cover your vehicle whilst transporting goods for other parties.

* Does not apply to the administration costs or any optional covers that you might choose to include.

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NFPOV5245 24102009